Portland, Oregon hotel calls cops on black guest in lobby

/ CBS News

A black man who was a registered guest at a DoubleTree hotel in Portland, Oregon was asked to leave by hotel officials while he was sitting in the lobby making a phone call, reports the CBS affiliate there, KOIN-TV. Jermaine Massey, of Kent, Washington, was in Portland to see rapper Travis Scott at the Moda Center Saturday, OregonLive/The Oregonian reports, when he got a late night call from his mother on the East Coast.

He sat in the lobby of the DoubleTree to take the call. While he was on the phone, a security guard came up to him, told him to leave and called police.

Massey recorded the encounter with a security guard named Earl on his phone and posted it to Instagram. In those posts, he claims he was racially profiled.

At one point, Massey explains to Earl that he is a hotel guest and early replies, "Not anymore."

Hotel management told police Massey was trespassing. When offiers arrived, hotel employees pointed out Massey as the trespasser.

In the Instagram post, Massey inists he's being harassed and Earl accuses him of loitering.

View this post on Instagram

Tonight I was racially profiled and discriminated against for taking a phone call in the lobby of my hotel room at the @doubletreepdx @doubletree. The security guard “Earl” decided that he would call the police on me, the exact reason is still unclear to me. He said that I was a safety threat to the other guests and that I was trespassing and said that I was a disturbance because I took a personal phone call from my mom in a more remote area of the lobby. The manager who actually called the cops, “Luis” actually asked me AFTER he called the cops, what happened? They already had in their minds that they didn’t want me there so I waited for the cops to show up and when they did, I explained my side of the story and they didn’t want to hear it. They asked me if I had personal items in my room (which of course I did) and asked me to go retrieve them. They told me that since the hotel requested me to leave, that if I didn’t I would be considered a trespasser and would be thrown in jail. I complied and cooperated and was not issued a refund for my room. I packed my stuff and went to another hotel. I cannot believe the level of professionalism that this hotel property had with me tonight. It is never ok to discriminate against guests for the color of their skin and to prejudge them based on your own bias against that race. Earl is a disgrace, calls himself a man but calls the Portland Police Dept on a man who was minding his own business in the lobby of his hotel. I had my hotel key in my hand the entire conversation, he knew I was a guest. He wanted to prove a point and did it in the worst way. Not really shocked that this happened but just extremely disappointed. I will be seeking justice. Believe that. @doubletree @doubletreepdx @hiltonhonors #hilton #hiltonhotels #racism #racisminamerica #racismisreal @shaunking

A post shared by m a i n e (@mymainereason) on

Massey wrote: "They already had in their minds that they didn't want me there so I waited for the cops to show up and when they did, I explained my side of the story and they didn't want to hear it. They asked me if I had personal items in my room (which of course I did) and asked me to go retrieve them. They told me that since the hotel requested me to leave, that if I didn't I would be considered a trespasser and would be thrown in jail. I complied and cooperated and was not issued a refund for my room. I packed my stuff and went to another hotel."

Portland police confirmed that account in a statement to KOIN, adding that they offered Massey help in finding a new hotel but Massey didn't take them up on it.

The Oregonian/OregonLive reports DoubleTree management issued a statement saying the whole incident was a misunderstanding and their hotel staff doesn't discriminate against people based on race.

In a Wednesday statement to KOIN, DoubleTree General Manager Paul Peralta called the incident "unfortunate," adding, "We are sorry that this matter ended the way it did and have reached out to the gentleman in order to resolve this matter. … Our hotel does not discriminate against any individual or group. We look forward to speaking with him."

In the conclusion of his Instagram post, Massey wrote, "It is never OK to discriminate against guests for the color of their skin and to prejudge them based on your own bias against that race. Earl is a disgrace, calls himself a man but calls the Portland Police Dept on a man who was minding his own business in the lobby of his hotel. I had my hotel key in my hand the entire conversation, he knew I was a guest. He wanted to prove a point and did it in the worst way. Not really shocked that this happened but just extremely disappointed. I will be seeking justice. Believe that. @doubletree @[email protected] #hilton #hiltonhotels#racism #racisminamerica #[email protected]

KOIN hasn't heard back from Massey or from DoubleTree corporate officials.

First published on December 27, 2018

© 2018 CBS Interactive Inc. All Rights Reserved.

Portland, Oregon hotel calls cops on black guest in lobby

Man, who says he was racially profiled and posted incident on Instagram, was on phone in DoubleTree lobby and asked to leave for alleged trespassing

updated 15M ago

Backlash intensifies against high school wrestler dreadlocks ref

Community voices strong support for wrestler forced by ref to cut his dreadlocks and school district's team won't take part in events that ref officiates

1H ago

Injuries reported after heavy turbulence aboard flight

Three people were evaluated by medics, two of them were transported to a local hospital with non-life-threatening injuries

4H ago

ICE drops off hundreds more migrants in Texas, New Mexico

That raises the total number of people released this week to more than 1,000 after 186 people were released on Christmas Day and 400 were released in the two days before Christmas

4H ago

Police say there is video of alleged Kevin Spacey sexual assault

According to the statement from police, the victim said "his girlfriend didn't believe him," so he "Snapchatted the video" of Spacey allegedly touching him

5H ago

ICE drops off hundreds more migrants in Texas, New Mexico

That raises the total number of people released this week to more than 1,000 after 186 people were released on Christmas Day and 400 were released in the two days before Christmas

4H ago

Trump doubles down on Democrats about shutdown

Lawmakers will reconvene Thursday to try to broker an agreement and reopen the government

6H ago

Trump makes surprise Christmas visit to Iraq to meet with troops

"President Trump and the First Lady traveled to Iraq late on Christmas night," Sarah Sanders tweeted

4H ago

Timeline reveals final days of migrant boy who died in custody

Before he died on Christmas Eve, the 8-year-old spent a week in America

16H ago

Intelligence Matters: A CBS News original national security podcast

"Intelligence Matters" is a weekly podcast about national security and policy hosted by CBS News senior national security contributor Michael Morell

18H ago

Firefighters spray water from high-rises to fight air pollution in India

New Delhi recorded one of year's highest pollution levels on Sunday, which comes mostly from diesel cars, coal-fired power plants, and crop burning

updated 19M ago

Sister Wendy Beckett, BBC art historian, dead at 88

Beckett rose to fame in the 1990s as she hosted unscripted BBC shows from galleries and museums around the world

13H ago

Timeline reveals final days of migrant boy who died in custody

Before he died on Christmas Eve, the 8-year-old spent a week in America

16H ago

Violent protests erupt in Tunisia after journalist sets himself on fire

Journalist Abderrazak Zorgui set himself on fire to protest economic problems in the North African nation

17H ago

Final test of new hypersonic missile successful, Putin says

According to Russian leader, the "new type of strategic weapon" would render existing missile defense systems obsolete

20H ago

Police say there is video of alleged Kevin Spacey sexual assault

According to the statement from police, the victim said "his girlfriend didn't believe him," so he "Snapchatted the video" of Spacey allegedly touching him

5H ago

Miley Cyrus confirms marriage to Liam Hemsworth

Miley Cyrus, 26, wore a Vivienne Westwood gown in the black-and-white photos

10H ago

Sister Wendy Beckett, BBC art historian, dead at 88

Beckett rose to fame in the 1990s as she hosted unscripted BBC shows from galleries and museums around the world

13H ago

Get to know the 2018 Kennedy Center Honorees

CBSN previews the big night with highlights from the honorees' recent interviews

7H ago

Terrence Howard re-proposes to ex-wife Mira Pak

Howard and Pak divorced in 2015 and share two sons

18H ago

Russians probe mysterious hole in space capsule

A Russian cosmonaut who recently returned to Earth is revealing more details about the mysterious hole in a Soyuz capsule docked to the International Space Station

Dec 25

"Ring of Fire" volcano triggered deadly tsunami

The deadly tsunami that struck Indonesia​ this weekend is just the latest in a series of seismic disasters along the "Ring of Fire"

Dec 25

Upcoming app aims to give you big leg up in online privacy battle

FigLeaf's offering seeks to let you learn where your personal data's been been leaked across the internet and arm you with new tools to stay private

Dec 24

In esports, parents push young players to excel

Forget soccer or piano lessons – these days, some parents are encouraging their kids' interest in video gaming

Dec 24

SpaceX launches Air Force's most powerful GPS satellite ever built

Running five days late, SpaceX launched a next-generation navigation satellite Saturday

Dec 23

Surgery center alerts 3,778 patients about possible infections

Health officials want people to get tested for HIV, Hepatitis B and Hepatitis C

12H ago

Does America's workforce have a drug problem?

Laboratory data show that drug use in health care, retail and other U.S. industries is on the rise

Dec 24

Blood pressure medication recalled after cancer-causing chemical found

FDA announces that Torrent Pharmaceuticals Limited is voluntarily recalling two lots of Losartan potassium tablets

Dec 23

University Of Maryland confirms 40 adenovirus cases

One student at the university has been hospitalized with the illness

Dec 22

164,000 pounds of raw ground turkey products recalled

"Consumers who have purchased these products are urged not to consume them"

Dec 24

"Certified organic" grains? Certifiably not, prosecutors say

Prosecutors describe $142 million fraud in which businesses and individuals paid premium for ordinary corn, soybeans, wheat

10H ago

2018 holiday sales soar to 6-year high

Mastercard says spending online and in stores across all payment types jumped 5 percent, topping $850 billion

13H ago

Dow soars more than 1,000 points after Christmas break

Markets heave with relief after White House aide says Jerome Powell's Fed job "100 percent" safe despite Trump thumps

4H ago

What's a bear market, and how long might it last?

Measured as a 20 percent drop in prices, it's much worse than a mere "correction" and lasts 14 months on average

18H ago

America's interest payments are about to skyrocket

Rising interest rates and a growing deficit are sending the costs of the U.S.'s "credit card balance" to a 25-year high

21H ago

Police say there is video of alleged Kevin Spacey sexual assault

According to the statement from police, the victim said "his girlfriend didn't believe him," so he "Snapchatted the video" of Spacey allegedly touching him

5H ago

Manhunt for suspected cop killer

The suspect was seen on surveillance video buying several packs of beer before getting back into his Dodge Ram pickup truck, investigators said

9H ago

Audio of 911 call shows student’s concern before ex-boyfriend killed her

Lauren McCluskey, 21, grew increasingly concerned about the handling of her harassment complaint before her ex-boyfriend killed her

Dec 25

New DNA tests ordered in 1983 Chino Hills, Calif. quadruple slayings

Calif. Gov. Jerry Brown says Kevin Cooper deserves one last shot at proving his contention that he was framed

Dec 25

Kevin Spacey charged with sexual assault

The charge comes more than a year after a former Boston news anchor came forward with allegations the disgraced actor sexually assaulted her teenage son at a bar in 2016

Dec 25  Original Article